Shipping and returns
How orders ship, how to send something back, and how refunds reach you.
Last updated September 23, 2026
Shipping
All shipping times are estimates and may depend on manufacturing time.
The time on each product page is an estimate, not a guarantee. Manufacturing time can push a ship date past it. If you need a part by a certain date, email me before you order.
- Rates
- Free on orders over $75. $9.95 flat below that.
- Ships to
- United States and Canada.
- Timing
- Each product page lists an estimated shipping time.
- Tracking
- I email tracking to the address on your order when it ships.
- Canada
- Orders to Canada may be charged import duties or taxes on delivery. Those are paid by the buyer and aren't included at checkout.
Returns and refunds
- Window
- Start a return within 30 days of delivery.
- Condition
- Unused, not installed, in the original packaging.
- Refunds to
- The card or payment method you paid with.
- Timing
- Usually 5–10 business days after I issue the refund, depending on your bank.
How to return something
- 01Email me with the name and email on the order and what you're sending back.
- 02I reply with the return address. Please don't ship anything back before that.
- 03Ship it back with tracking. Return shipping is paid by you unless I sent the wrong part or it arrived damaged.
- 04When it arrives and I've checked it, I issue your refund through Stripe.
How refunds work
Payments are processed by Stripe, so refunds follow Stripe's process.
- Refunds go back to the card or payment method you paid with. Stripe can't send a refund to a different card or account.
- Once I issue a refund, it usually shows on your statement within 5–10 business days. The exact timing depends on your bank.
- If I refund soon after you paid, the original charge may simply disappear from your statement instead of showing as a separate credit.
- If that card has expired or been canceled, your bank usually puts the refund on your replacement card or pays it to you another way.
- A refund covers the item price and any sales tax charged on it. Original shipping isn't refunded on change-of-mind returns.
- Don't see it after 10 business days? Email me and I can send you a reference number your bank can use to trace it.
Damaged or wrong parts
Email me within 7days of delivery with photos of the part and the box. I'll replace it or refund it in full, including shipping, and cover the cost of sending it back.
Cancelling an order
If your order hasn't shipped yet, email me and I'll cancel it and refund you in full. Once it has shipped, it's a return.
What can't be returned
- Detailing chemicals and coatings that have been opened.
- Parts that have been installed, painted, cut or modified.
- Steering wheels that have had an airbag fitted.
Questions about an order? Email BradleyAutoSalon@gmail.com.